CHANGES FOR COVID-19 UNTIL May 1, 2020
WE KNOW THAT BICYCLES ARE IMPORTANT TO MANY PEOPLE IN THE COMMUNITY FOR TRANSPORTATION AND EXERCISE, THUS WE WILL STAY OPEN BUT AT LIMITED HOURS.
BEGINNING MONDAY, MARCH 23, WE WILL BE:
a. Monday thru Friday 11:00am-6:00pm
b. Saturday 10:00am-3:00pm
2. Limiting the number of people: In the store we will be limiting it to ten (10) people total to keep with social distancing standards. Our front door will be locked, please come to our side door and call 419-475-1585 or knock for help.
3. Sales of new parts and bikes:
a. We will be offering curbside service. Rather than ask you to come into our store we highly encourage you to order on www.reggiesbikes.com and it will be delivered to your car curbside. Just pull up at our side door and give us a call 419-475-1585 to let us know you are here. If, for any reason, you didn't order the product in advance, one of our employees will be more than happy to go get it while you remain in your car. You will have to pay with credit card or cash.
b. If you do not order online, knock on our side door and we will let you in provided we are not already at the ten (10) person maximum.
4. Service drop off / pick up of repairs:
a. We will be offering curbside service. Rather than ask you to come into our store we highly encourage you to just pull up at our side door, put your bike in the rack by the door then give us a call 419-475-1585 to let us know you are here. We will then come out and get your bike and call you with an estimate.
b. Similarly for pickups, pull up to the side door then give us a call 419-475-1585 to let us know you are here and to pay over the phone with credit card or exchange cash at the door. Then, we will bring your bike out to the rack by the side door for you.
c. We will be setting up our Reggie's tent outside everyday to collect all relevant information to maintain the required distance while still providing the best service we can. Please place your bike in the bike rack while we collect your information.
WE ARE TAKING THESE MEASURES TO HELP KEEP PEOPLE FROM COMING IN CONTACT WITH EACH OTHER AND PROTECT THE COMMUNITY. WE WILL DO OUR BEST TO WORK WITH EACH INDIVIDUAL CUSTOMER TO MAKE SURE YOU HAVE THE BEST EXPERIENCE POSSIBLE.
THANK YOU FOR YOUR CONTINUED PATIENCE AND UNDERSTANDING DURING THESE TIMES!
Reggie's Bike Shop